Every time I visit Dublin I usually stay here, but...

Every time I visit Dublin I usually stay here, but not anymore. On my trip last week the hotel overbooked it s rooms (which is illegal) and told half of my family that they couldn t stay here even though I paid for the rooms 3 months ago. Half of my family members had to move to a small crappy hotel by the airport for a night until the hotel had rooms again. Very unprofessional and will not be staying here again. Oh and the beds aren t that comfy either.