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faisal alzahrani

3 years ago

Unfortunately an unorganized, exploitative hotel t...

Unfortunately an unorganized, exploitative hotel that doesn't care
I got a very, very unprofessional and inhuman situation
The alarm bell rang at 9 at night
And they announced the evacuation of the hotel
I took my two children and my parents and went down the eighth floor of the stairs
I arrived under after hardship and they said this is always with us and the warning sounded the error with coldness
Do not apologize or appreciate

And during the reservation it was late and clear
With your reservation details, pay half of the nightly rate to come late
They paid me a full amount

They respected the contract
Bad experience that I will never repeat with the hotel nor recommend it

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