Katrina Michelle

Review of Kia of Union City

DO NOT WASTE YOUR TIME HERE -

DO NOT WASTE YOUR TIME HERE -
My daughter and I visited the Union City location. The salesman, Steven Friday, asked if we needed financing before I even identified what vehicles we were interested in, I gave him a simple no. There was no need for me to divulge that it would be an all cash sale when we had not even identified if they had inventory that we were interested in purchasing.
We chose five vehicles that we were interested in viewing, he steps away to get keys. After waiting about 30 minutes he returns to inform us that one of the vehicles had been sold, two of them were in their shop being painted, he could not locate keys for one, but he did locate keys another vehicle. We went ahead and chose three more vehicles to view. As Mr. Friday was going to locate keys for those vehicles he stated that we could look at the one vehicle that he had located. The vehicle he had for us to look at outside was disgusting, it not only still had the previous owners trash inside the car, it had a huge scratch and dent down the side of the car.
My daughter and I waited another 20 minutes or so only for him to walk past us and say he could not locate keys for any of the vehicles I had requested. He just wasted over an hour of our time and then just blew us off.