Reposting because the owner flagged the last one s...

Reposting because the owner flagged the last one saying I had the wrong Blackfoot Motorsports, well there s only in one Calgary SE, and I know damn sure I have the right one but thanks for trying to hide the truth from your customers, the wording of your previous response just shows how much you don t actually care about your customers.

Overdue review. Typical sales experience, the sales assistants were great until they had my money, at which point nobody would answer my calls or respond to messages about the additional parts I had ordered with my ATV (winch, winch mount, etc.) - this went on for weeks. It took 7 more weeks to get my winch fitted to the quad. So there s the sales experience.

Now for service. These guys are completely incompetent. Let me elaborate. A couple of years after buying my quad, I drove in from near Cochrane to drop it off for the 100 hour service this includes valve adjustments, belt checks, etc. A few days later they called me saying it was ready to pick up, so I drove back in from Cochrane to pick it up only to find out they had only performed a 10 hour service (oil change only), so a waste of my time as I required the 100 hour service. So I left the quad with them for a few more days until they called confirming it was ready to pick up. I drove back in from Cochrane for the second time to pick up the ATV, and lo and behold they had only done the 10 hour service again! I couldn t believe it! I was pretty ticked off by that point, and the service guys knew it. So to try to save face, they offered to work on it on a Saturday morning and deliver it to me out near Cochrane. A nice touch but didn t make up for the incompetence.

I don't recommend and won't ever go back as a result of these experiences, and to the manager, I wish to remain anonymous so that is why you won t find the name associated with this review in your system.