Bought a brand new 2017 last year Ever since then ...

Bought a brand new 2017 last year Ever since then the service has just gone downhill every time I call to make an appointment for service no one ever calls me back every time I have an issue no 1 ever calls me back just tried calling now to talk to someone was put on hold then hung up on Great way to treat someone who was thinking about buying another car from you Don't think I'm gonna know