Had 11appt. Arrived at 1050. Checked in. Went to waiting area. See my name on the board stating an oil change, status- in progress. Walk outside to make a call 30-45 min later. Glance across car lot and there's my car. NOT in a bay being worked on. A few min later I watched them pull into a bay. Why say work in progress when it hasn't been started. Honesty goes a long wait. They weren't honest.
