Dr. Varsha Raghav

Review of Gro-Mart

Bad service from employee at billing counter and m...

Bad service from employee at billing counter and manager!
After a long queue for billing, I finally reached the front of the line and when it was my turn to bill, the employee at the billing counter ignored me and was billing groceries for someone who was not around nor waited in the queue. When I asked her to bill my groceries she said then when will I bill these? I continued to wait and asked her again to bill mine and she said stared at me and said rudely chi, pa and started billing mine. So I asked for the manager and complained about the rude staff and the manager literally just stood there smiling and giggling and didn t respond to me at all. What kind of people are being employed? They have no basic manners on how to treat their customers. I have had experiences with bad employees in the past but the manager always comes forward and makes things right. At Gromart please don t expect that quality from the manager. My experience was just pathetic and if not for the COVID-19 pandemic, I will never going there again.