This rating is for the service department only. Sa...

This rating is for the service department only. Sales might be great. The service department is absolutely horrible though. First off they have you sign a letter agreeing to pay a diagnostic fee of $160. This is a money grab pure and simple. I brought my bike in because the driving lights weren t working. They told me they needed to do a diagnostic on it when in actuality any decent tech would have checked the fuse first thing and replaced it. (10 minutes from start to finish max.)The personnel are not attentive do not call back do not provide accurate information and as I was told by Scott I had no right to be upset with them for being ignored after only 30 minutes at a Harley Davidson dealer. Two people in line in front of me left without being acknowledged in any way too. Additionally I was told that my front tire needed to be replaced. It had less than 2,000 miles on it. Scott said it had irregular wear and I must not keep the pressure up. Someone else said the tread was gone. Someone else said it looked like the sidewalls were all cut up and that I must have run over a lot of rocks. I told them to replace the tire since I need a good tire for a 4000 mile trip coming up. I then called the service writer and told him not to replace it. I wanted to examine it first. The tire was replaced anyway. I threw an absolute fit with these people. Scott offered to just comp everything after I told him what I thought abut their service. He told me to get out and never come back. I wasn t looking for anything free. I did want to be treated fairly and courteously. Apparently if you re a Harley dealer this is not in the formula. I payed for the new tire, took my old tire and left. Do NOT do business here! You ve been warned.