J

JordAna Espinosa
Review of VerizonBusiness

3 years ago

I walked into the store and was looked at but not ...

I walked into the store and was looked at but not greeted by anyone. I waited 5 minutes and still nothing. I decided to go look at some phone cases until I was worthy of someone's time. A man comes from the back to begin helping customers, but walks right past me (standing there alone) and up to two guys and asks them what he can do for them today. As they're telling him he walks past me again to show them something. I'm standing in the middle of the store completely unacknowledged. I waited another 5 minutes and nothing. So a total of 10 minutes in the store with zero greeting! I've been a Verizon Wireless customer for years and I was actually going into the store to upgrade my device and do a new two year contract, but what's my incentive now?

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