Seline Torkam

Review of Casino Miami, Cruise Ship.

Giving Norwegian cruise 1 star is extremely genero...

Giving Norwegian cruise 1 star is extremely generous. By far the worst experience of my life! To start they charge you so many extra fees here and there that add up to be $400 per person in EXTRA FEES. Due to weather my flight to Miami from Washington DC was delayed and I couldn't arrive to the port on time. So I arranged to meet them at the first port in St Martin, keep in mind I have to miss 3 days of the cruise since they will be at sea. I asked them for anything to compensate for the lost days. They didn't pay for accommodation or give me a partial refund or even a voucher. I tried to negotiate with customer service but they put me on hold forever. Avoid this company! Stay away!