Worst medical experience ever, avoid!

Worst medical experience ever, avoid!
I had the worst healthcare experience of my life in this hospital: I went to the ER with an ear infection 3 times, asking to be seen by an ENT. They never called the ENT "on call", and I later discovered that she was actually vacationing in the Bahamas... they gave me instead an increasingly strong painkiller to cover the pain and sent me home every time. I suffered a permanent hearing loss as a result of their malpractice.
To add insult to injury, they are charging me for three separate ER visit. Horrible people! Unprofessional and unethical.