I cancelled my service because I was getting water...

I cancelled my service because I was getting water delivered without asking for it and they were charging my bank account. I cancelled in 2 months ago but the machine wasn't picked up until last week. NOT MY PROBLEM. Then I was charged TWICE for a year of service AFTER I cancelled service. I'm still waiting to get my money back since I no longer have their machine. Why would they keep my information on file???? Everyone doesn't have money to play with. Yes I'm very unhappy with their service