T

Thorgrimm Wodensson
Review of madCakes

4 years ago

Avoid at all costs.

Avoid at all costs.
Went to a birthday party where the cake was provided by madcakes exeter.
It was shoddy, completely not what the buyer wanted and was held together by polystyrene.
Not to mention how bad the cake actually tasted.
When taking the complaint to the shop, we were met with hostility and snarky comments to the point where the owner "debbie" tried to blame us and even stating "what do men know about cakes".

Avoid avoid avoid.

The fact that you cannot leave a review on her facebook page tells you all you need know about how they deal with unsatisfied customers, they even deleted this comment from their facebook page..

Edit: reference your response, seeing as you've removed my ability to respond correctly, I'll do it via my original comment.

Friends of an ex employee? Not sure what that has to do with one of your cakes, as for listing who my wife is, that's slightly creepy and shows that rather than sort out our issues with your workmanship, you take to stalking and threats.

May I add that although I live in Newquay, I grew up in Exmouth and have a vast amount of friends in Exmouth and Exeter.
To which I attended and helped arrange a party, where the cake was poorly supplied by you.
Really shouldn't have to explain where I live and have lived to a business that has taken to stalking rather than actually rectify what you did.
Feel free to report me to Google, I'll supply them with proof of purchase. :)

There you go folks, to those reading the reviews, this is how debbie "deals" with customers complaints.

Avoid avoid avoid.

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