Very disappointing. Staff need training on how to ...

Very disappointing. Staff need training on how to speak. While they claim there is no smoking room, the room I got was too smelly. When I requested another room, they forced me to upgrade and pay regular extra charges. I had to replace the parking card twice because it didn't work. AC is literally like an excavator and I had to turn it off.
Water is leaking from the ceiling in front of my door. Elevator is very slow. AC in the common area is very hot. I am shocked how they were able to combine all these disappointments in one hotel..