On Sept 11 th my account had 30 dollars taken out...

On Sept 11 th my account had 30 dollars taken out of it but did not load my card. I called immediately and was told that within 24-48 hrs I would receive a credit to my account. I waited 5 days and no refund. I called back and was told to send a screenshot even though they knew the money was taken out. So o sent the screenshot and was told I would be mailed a cheque. Again I waited a week and no cheque. Called back again and someone I couldn t even understand tried telling me I needed to mail in a statement showing the amount was removed. I told him to stop talking for a minute and he hung up on me. Called agin the next day and was told she was expediting my refund. 5 days later and still no refund. Not impressed and will continue to call and email until I receive my money back. If you can avoid using this company I strongly recommend it. Thanks for all your aggravation Coinamatic. Update: it s Oct 8 and big surprise still no refund. Not only that I received an email today asking me to send in all my info. Lol. Did that over 3 weeks ago. Is this how coinamatic makes their profits, by ripping people off? How many people do you do this to? I m thinking lots and lots. Great business strategy can t believe your still up and running