I came in with a low tire on a new car not bought ...

I came in with a low tire on a new car not bought here. I told them the car had come w 50 miles on it so could have gotten the nail in it before i took delivery. They got me right in and told me not to worry; they have some discretion here and will see to it it is covered. I needed a new tire (!) and they got one expressed over so my car was ready for me in about 2 hours. With no charge to me which is excellent w a tire problem. I had a friend w me and she has had her Saturn serviced there and says they are excellent; better then other dealerships she's used. I believe it!