Doris Fournier

Review of Angell Animal Medical Center -...

Kind doctors and staff. I appreciated the quick s...

Kind doctors and staff. I appreciated the quick service and personal care from the doctors. I didn't appreciate the front desk person telling me that there were "emergencies" before my dog came in that were taking priority over his care. She told me they would keep him comfortable while dealing with those [actual] emergencies. My dog was seen for a severe allergic reaction, most likely from a yellow jacket sting. He was unrecognizable by the time we arrived. I was noticeably distraught and crying. I was really scared for my dog's health. I didn't know at that time that my dog was not in danger of anaphylaxis so to me this was a dire emergency. That comment made me feel like my pet wasn't a priority and made me more nervous for his well being. Thankfully he was seen right away and I was told by the doctor that he was not in danger of anaphylaxis- it was not until that moment that I could calm down.