E

If I could give this place 0 stars, I would. I'm ...

If I could give this place 0 stars, I would. I'm staying here right now. I'm on as family vacation and last night, the room next to me had a party. When I asked the front desk to see if they can address that, the party subsided. Tonight, there is a loud party again, and they are doing nothing about it. People are not wearing masks and not practicing social distancing. I don't feel safe, especially when someone claimed to be the owner to help me out, in front of the concierge. Now we don't feel safe, the front desk won't do anything, and they won't issue a refund. DO NOT STAY HERE!

Update, 11/3: if Embassy Suites has any intention of improving their experience with ensuring the safety and security of their guests, the response would be entail more than an apology.

Comments:

No comments