M

M Montegrosso

3 years ago

Kastrophaler Email customer service in the case of...

Kastrophaler Email customer service in the case of a heavily swollen original battery (the declared always with Samsung charger correctly charged and otherwise treated with care). Photo of the defective battery + from an intact no name part for the same device I have set here.

I am afraid of a fire hazard and therefore asked how best to dispose of it (precautionary measures during transport?). No answer to the problem, just hint that warranty expired and no reclamation possible. So you lose customers and opinion leaders.

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