This is the worst route ever. The bus is supposed ...

This is the worst route ever. The bus is supposed to pass through LSU at the 30 minute mark and it skipped the route twice! I was waiting for the bus from 5:15-6:45 when I finally called the station just to be told that the bus already passed my area. When I told them the bus never passed, I was asked "Are you sure?" Please tell me how I could have missed the passing of a bus TWICE?! They need to make sure that their drivers follow the complete route. It's ridiculous.