Jon Johnson

Review of Georgetown Univ. Medical Cente...

My wife's surgery went well but after surgery it t...

My wife's surgery went well but after surgery it took 8 hours for her to be assigned a room where our family could visit and she could have some peace and quiet to rest. The surgery was scheduled a month in advance so there was ample time for Georgetown to be prepared for her. In addition, despite being in an open bay room, they were slow to provide water, ice chips or an additional blanket. This room was loud and bright and my wife did not get more than a few moments rest at a time. Yep. For 8 hours after surgery my wife was unable to sleep or even rest. When I inquired about the status of my wife's recovery room I was told that they were all booked and we'd have to just wait. I explained that we had booked the surgery a month ago and was told that they always overbook patients with a condescending tone. This reminded me of my Army days were the military hospital always acted as if it were doing you a favor. I do not recommend this hospital. They are not focused on patient care and their organizational skills are poor. The only thing they did quickly and professionally was take my payment. I think that fact more than anything let's you know what they care about. ****For update. you'll see below that in response to my post the hospital posted and apologized and asked me to contact them. That's just a ploy on their part. I did reach out and contact them and they did nothing. Literally nothing. They never bothered to respond after I reached out to them as they instructed. If anyone saw their response to my post and thought that they were genuinely trying to make things right, don't be fooled.****