It said 3-4 days installation but only 1 week stil...

It said 3-4 days installation but only 1 week still nothing. They informed me late (after I was texted), The reason given by their employees was different as to why until now my connection is still not installed. I paid.
Update: I spent 1 year in the eastern but I had 4 problems. In those 4 times, their duration fixed the problem. He said it only took 1-3 days but it will take a few more weeks. They will ask for your time for the technical team to visit you but they will not come to talk. About 4th or 5th time you set the time they will come. You pay well, you adjust your time for the service you pay but you are still miserable. They will give the Account Manager number but they are not from Eastern. Kaloka sila. I'm going to cut it. Do not avail here.