Stephen Matthews

Review of Austin Infiniti

Hands down the best car buying experience I have e...

Hands down the best car buying experience I have ever had.

I worked with Ricky from start to finish. We agreed on the trade in and new car purchase via email. I live 4 hours away and the dealership knew this so it would have been very easy for them to jerk me around once I arrived at the dealership.

Instead I was met with extreme courtesy, a hassle free experience and top notch professionalism. They honored both the new car purchase price as well as the trade in estimate they had sent without first seeing my vehicle.

Stephanie in Finance was also top notch. She presented options and facts without trying to "sell" me anything I was not interested in.

This dealership goes against the grain of your typical car dealership experience and should be the standard when it comes to how dealerships do business. If at all possible, I will continue to do business here first in regards to all future vehicle purchases.

Thank you Ricky and Stephanie for making me a fan for life.