Gus Miclat

Review of Sofitel Philippine Plaza Manil...

Was expecting some really awesome service, food an...

Was expecting some really awesome service, food and amenities as I did the last time I was here some years back. Food and service didn't disappoint, specially the breakfast buffet! Awesomely good and the variety was great.

Room was a bit "ordinary" and did not have that elegant or 5-star appeal, although perhaps I was lodged in the "old" or rundown wing.

But was also unpleasantly surprised to learn that I would be charged an amount if I just borrow a plate to use in my room. I had something to eat which I bought outside, and the fee was even more expensive than the food I was going to partake! First time I experienced this in all my years of travels and hotels I used -- be they inns, pensions, boutiques or 5-6-star -- around the world!!

And since you are a French entity, might be consistent to also have a "bidet" in the toilet. Asians in particular would appreciate this very much.

Appreciated the kindness and flexibility of the duty manager at the time of my check-out who allowed me a modest additional time.