I didn t like the service at this location. Took m...

I didn t like the service at this location. Took my vehicle to get a diagnostic for the alarm which keeps on going off for no reason, the door lock that was locked in place and a sound on the muffler. A soon as I got to the location and explain the problem shaun at the service desk tells me that my hood looks uneven. I left the car on a Friday to pick up on Saturday, but never received a call and I called on late Saturday with no answer and left a message. Never got a call back so I called on Monday and spoke to shaun and he stated that the hood lock was bad, but I informed him that I had already got that answer from other honda dealer and replaced the lock twice and the issue was not fix. His replay was well we had to start by replacing the lock and move on to the next part. So I asked, if you place the lock on the vehicle and the problem continues you would take the lock back and place the old one back and his reply was no. What type of shop you take your vehicle to get diagnosed and paid for it. I could do the job they wanted to do of just replacing parts thats not a professional dealer at all. I don t mind paying for a job, but fix the problem and don t just tell me that you are going to replace parts til the problem is found and i have to paid for those parts. I am very disappointed and upset that I wasted money and nothing.