Wish I could leave a 0 rating!!! The WORST insuran...

Wish I could leave a 0 rating!!! The WORST insurance company of my life! I now own my own car. I was assigned this insurance company by the car dealership. WORST experience ever. My agent was Vanessa Cornejo. The worst attitude I EVER dealt with. I Have never had a pleasent call with her. I've left several voicemails as well as my father and she has NEVER returned a phone call. Now that I've choose a different shop she hasn't sent the check. Also, I have NEVER know a insurance company to not have a fax machine or email address. The sad part about the situation is she lied and said she's never dealt with the shop that I'm using and the owner and his assistant told me out of their own mouth that they have dealt with this insurance company on MANY occasions. Mind you my brakes were messed up from the accident & was NEVER fixed