My husband and I used to take our kids here for a ...

My husband and I used to take our kids here for a weekend getaway or just for Sunday brunch, 15+ years ago. It was a wonderful resort. We went back hoping it was going to be just as nice. After giving us two disgusting rooms and two hours later they gave us another room. No bellman were there so my husband had to push the cart with our luggage, the carts wheels would barely turn. The manager walked us to the third room and we passed two older people in the hall with bar drinks in hand and so drunk they couldn't find their room. The man had wet his pants all the way down coming out his leg. The manager found this very funny. I do not think he was solely responsible for the disgusting odors in the hallways and the room. The room was despicable. The rug had probably never been cleaned, we wouldn't take off our shoes. The shower curtain might as well have been a hefty garbage bag. The water smelled and tasted like rotten eggs. I could go on but I'm sure you get the picture. It was very late and all we wanted to do was go to bed. Woke up the next morning and my husband saw the drunk couple from the night before, still drunk and arguing in the parking lot. We had a small patio with dead grass and mulch filled with weeds. We had plans in the city that evening so we left early in the afternoon. We arrived back later that evening to police in the back parking lot, right off our patio. The drunk man we had been murdered. The police questioned everyone and kept us up late. The next morning very early the police were in our hallway talking very loud about the room across from us. The drunk couple were staying in a different wing. We had plans again in the city that night but could not stay in the filth any longer. We turned in our keys and asked for a refund for that night. The people working at the desk had no clue what they were doing and had no customer service training. We were told to contact the general manager. I sent him a lengthy email but he refuses to speak with me. I have since found out they were robbed back in May. This is not a place anyone should be going to. I have every intention of calling the health department before someone gets very sick.