La Esperanza Travels

Review of MyTaxiIndia.com

My Taxi India Great Thug companies!!!!! With terri...

My Taxi India Great Thug companies!!!!! With terrifying services and staff Mr. VIJYENDRA SINGH SAINI.
We being in similar trade understand the small issues and manage things accordingly but its was just beyond every limit hence sharing our experience in public. We booked a bus for our group tour to Rishikesh. Despite of our repeated request to provide good vehicle and drive for our very special client this company and his staff Mr. VIJYENDRA SINGH SAINI Manager - Sales B 2 B, My Taxi India send a very arrogant and Moody Driver, which spoiled the whole journey and our clientele. Mr. VIJYENDRA repeatedly assured us for the quality vehicle and driver but was a trap for us. Once we started complaining of the bad behavior of the driver Mr. VIJYENDRA threaten us that He will call the vehicle without the group and we are complaining because the balance is due. Hence, we had to arrange full cash payment for the driver on sport. After the full cash payment, we had to abide by the routine of Drive we had to tolerate his attitude. We took a good lesson not to believe in such fraud and cheat company. Once we paid the advance Mr. VIJYENDRA showed to be quite busy while taking. The vehicle was outsourced and The Drive had just return from a long trip last night and was not explained of any itinerary that we have share much in advance at the time of book. It was not one case that we can ignore but
1. At the time of booking, they told that they have their own vehicle but hired it from Diya holidays with a horrible vehicle and Don like driver who was never on time in 4 Days trip.
2. When I complained that water was coming out of the AC vent. He told me you should not have taken the bus if it was so problematic!!!! As if, I can foresee the situations.
3. I had a fixed schedule and budget for the group. But in-spite of stopping our fixed restaurants, the driver kept suggesting our guest of the restaurants of this choice, causing a huge monetary loss. After complaining about this, Mr. VIJYENDRA from My Taxi India told that if Driver gets free meals at his favorite restaurants, what is the problem?
4. We tried our best to create a good understanding with the driver by offering him all three meals and alcohol at night especially for him. But the next day again he was doing every think as per his comfort.
5. The drive every day kept the whole group waited for min. 30 Min.
6. On day 2 the group was ready on scheduled time to move at 5.00 am for a 01 hrs drive to Sunrise pointing and was waiting outside the bus for the drive, but the driver started at 5.45 am, spoiling the trip.
7. We left him at 7.00 am to reach down the hill to meet at pick up point at 11.30 am. After trekking 12Km the whole group reach the bottom for the vehicle in sunshine but the phone of the driver kept busy for 45 Min. After several attempts of calling the Mr. VIJYENDRA (My taxi India) finally, the driver reached at 12.30 with a excuse that was taking bath.
8. At the time of local sightseeing, again the driver started interfering that taking an auto for the city tour will be good. We left him and took auto for the sightseeing bearing the extra cost.

10. After these entire episode, lastly when we complained about the behavior of the drive, Mr. VIJYENDRA (My Taxi India) told me that I am pointing mistakes as if it s the time for balance payment. As there is, a very token amount left now l will ask the drive to return without the group if you will not make the full payment right now. Terrifying with the consequence at it was a holiday; I decided to keep quit and paid the balance to driver to avoid suffering of the group. But after making the full payment the attitude of the drive change to big extents. Again, he kept us waiting before departure, also stop in mid for 30 Min. for his personal breakfast.