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blue_eyes_wander

4 years ago

Dishonest Service Department- Please Read

Dishonest Service Department- Please Read

I had the Distributor Valve replaced on my Audi A4 at Audi of Beechmont in Cincinnati, Ohio.

Within a year and less than 12k miles of this Audi Certified Repair I moved to Austin, Texas.

My Audi soon produced the same problem- Distributor (butterfly) Valve was stuck open and the turbo was not producing boost.

Took the car for service at Audi North Austin. They said the whole turbo needed replaced. Wanted almost 3k. I told them I could see the distributor valve stuck open and that it was under Audi parts and service warranty.

Audi North Austin would not budge, told me I was mistaken, that the part was 1 solid cast piece and needed replaced as a full unit.

Took the car to European Motorwerks. They told me I needed to replace my Distributor valve, had it fixed in less than 3 hours, and for less than 300.

Loyalty and Audi Warranty mean nothing to this business. Take your car elsewhere.

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