Diane Murray

Review of Joyce Honda

Liars. Gave me the old bait and switch. I went i...

Liars. Gave me the old bait and switch. I went in person with my vehicle. After 20 minutes they gave me a trade-in quote. I said I would make the decision the next day. I have emails from the salesperson giving me a specific price on the car and a specific trade-in value. I agreed to the deal. I took the car in, gave my keys and title, they gave me the keys to the new car. After an hour they put the papers in front of me to sign they said they were going to give me $2000 less on the trade-in than originally agreed. The said they had the right to change their mind at any time. I walked away.