I met Lori Campbell when I returned my 2013 Passat...

I met Lori Campbell when I returned my 2013 Passat TDI to Capitol Volkswagen. Before I returned my car, I called Lori for questions about my car accident which might devalued my car. Lori answer my questions clearly and help me on the issue. After returning my Passat, I look for another "new" used car. Lori is Very helpful and she is the best car saleswoman I have seen. She is very patient to help me choose the right car for my need. Finally I narrow down my choice to a Acura MDX AWD for my future need. There is absolutely no push from Lori. She keep sending me the suitable car information every month. I am very picky on the car color outside and inside combination. I am also very sensitive to price. Finally I get the car I want in more than 5 months of searching.

Thanks for Lori's great help.

The loan and paper process is also very smooth. Overall it is a friendly business environment for customers. I am pretty impressive the business style and I am an overall very satisfied customer. I will buy car again from here in the future.