Soyini Hodge

Review of Club Las Palmeras

Let s start off with the pros:

Let s start off with the pros:
- The room was beautiful. It was clean, upgraded, and pretty spacious. There was a door that went out to the patio and it wrapped around in front of the bedroom (we had a one-bedroom.)

- Julianna at the front desk was fantastic. They text you at check in and you ya e the ability to text the front desk if you need things. Very convenient.

Now with the cons:

We received a discount on our stay for attending a vacation club presentation. Antonio who started helping us was great. He was pretty informative without being pushy. Then they brought in Jose.

He was one of the most rudest sales persons I ve ever met. He acted as though we were wasting his time and spoke to us like trash. He has no idea he lost a sale that day. My husband and I had been trying to decide between Hilton and Wyndham vacation clubs. They both have beautiful resorts and the ability to partner with RCI. At the end of the day it comes down to service and that is where Hilton failed. Their pompous salesman is not a representation of what I ever want to be associated with.

There are so many hotels/resorts/vacation rentals out there and I ll spend my money with a company that appreciates and respects its patrons.