G

Gonzalo Leon
Review of Tom Raper rv

4 years ago

They lied about many things.

They lied about many things.
Once we signed the paperwork all the things they promised were never fulfilled.
They secretly mounted a $2,500 paint protection which they DID NOT do.
They stopped being friendly after the papers were signed.
Tabitha Golliher, the sales representative assigned to us, would barely reply to emails unless we called and pestered.
After leaving it in the lot until they did the paint protection, they messed up the automatic steps and we had to leave it again.
They promised to deliver it for us to a location near to us so we left.
Little did we know, their manager Scott Baker lied to us about that as well.
Instead they changed it to a free $250 gift card.
Now it has taken over a week to inspect and fix some simple steps and the parking break got stuck to the point where we couldn't take the RV yet again. They said they pushed a button and it worked the next day. While that is possible, it did not resolve the issue and they refuse to look into it.
They didn't wash the windows or shampoo the carpets until we mentioned that they needed to do so.
The black water and grey water tanks were full and we had to clean them out ourselves.
Other people's waste. How could they not clean that out when they take the RV in?
There is a leak on one location of the RV but they said it has been taken care of. I highly doubt that.
Simply put, I will never deal with Camping World ever again. I will go elsewhere

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