Boss Hawg

Review of Panama City Toyota Scion

Usually I would trust a dealership of the car manu...

Usually I would trust a dealership of the car manufacturer and have had satisfactory work done here before, but the current dishonesty in pricing on parts and labor between a $700+ quote, but a bill totaling $1300+ from this place is highly unacceptable! There is no reputable certified shop that would price a 4cyl timing belt job at $1300+ regardless of what basic OEM parts are replaced. Granted there's a towing fee involved ($75?), even at the supposed 6hr labor rate(?), it is impossible to come up with another $600 in parts for water pump/timing kit, and seals. I would expect oil pump work to be done along with other services to justify such. When asked why such the increase when nothing more was done to the car, the reply was a bold face lie of "I didn't write you that!". Oh really???

I own several Toyotas but from now on I will take my needs of service elsewhere including obtaining OEM parts. Used to be a trusted place before the storm, now they're a den of crooks like many others in this area!