I use to enjoy that restaurant. Last visit, I did ...

I use to enjoy that restaurant. Last visit, I did not. Let's say as a starting point we were a group of 20-25, in the few days before Christmas. We all know that such a time is very difficult for the service. Nevertheless it was a really bad experience for all the group.
Let's explain why. 1-we are served bread, just une piece each. Later, when the entree plate is removed, they also removed the bread plate, without refilling even if ask for more.
2-i ordered a hot water lemon a drink. While serving coffee and tea, they were mixed up and while serving me a tea, they remembered it was something else and removed the tea and never served me anything.

4-when we received our invoice, we could see that the tip is included. That wasn't planned. My right neighbor has the places calculated on the meal before service, while my left neighbour has the taxes calculated on both meal and service. My invoice has taxes calculated on neither meal alone or meal and service. Very weird.

Sometimes we say that the meal was correct or not according to what we remember, the meal experience or the invoice. Here, I assure you that I remember the invoice !

Very sad that restaurant was so much under expectations this time.