Dan Rehbein

Review of AVW-TELAV @ SHERATON CHICAGO

Stayed here on a Monday night for a convention in ...

Stayed here on a Monday night for a convention in town. I was a guest of another company and that company paid for the room and provided all payment information in advance for a large number of people. Unfortunately, the hotel charged the room to my credit card anyways (since you need to give them a card for incidentals, etc.). They now have double dipped since they also charged another account. It has been 2 days and they still have not credited by CC after they have been talked to about this issue.

Now on top of this, someone cloned my CC and used it for some fraudulent transactions. I am sure it was due to me using it at the hotel since #1 - I only used it once in CHI, and only at this one place while in Chicago, and only at the front desk, and #2, the bogus card was used in Oakbrook, IL. 48 hours after i checked out. So not only had the hotel screwed me, but a thieving employee took my CC info and sold it, or used it to make clone of it and rip me off.

Very disappointed in all of this. Still waiting to get my room charge credited back........

The hotel is very nice, other than all of this mess.