There is something Sa power network needs to impro...

There is something Sa power network needs to improve and it is really important. When going to discount the power connection from a property by the order of a retailer, can you please check the connection had been registered with another retailer and with an active account under different name? The previous occupant may own the previous retailer s money which result in disconnection. But the current occupants have to bear the pain because the power is out in the property even though they had connection with another retailer.