Windy Holley

Review of Allstate Roofing & More

This company has poor workmanship! I did not know...

This company has poor workmanship! I did not know a new roof a whole tear off mind you, would have a big repair list. In my eyes this is not a new roof any more. This is a nightmare! All my eves/ shingles can be lifted up on all edges of my roof all the way around the house, starter strips were not installed correctly per GAF standers and they were all nailed to high. There fix for this was to calk all the ends, not GAF guidelines and would not be covered under the warranty even if they said it will be, not true! Now I have some bubbling shingles that shows that this roof again was not installed correctly. Also had a roofer go up and seen high nailing. All my metal trim mashed in all the way around my house, flat roof was not installed right per GAF guidelines , they left exposed wood as well and cut a piece of the siding off over there to, gutters damage, chimney with gobs of black calk on it looks bad, staples on the metal trim on my front porch, then they had to replace wood that was rotted on both sides and it's uneven and one side has 3 saw marks, its bad that they guys doing this thought that was total expectable. It has gaps and its exposed wood as well. shingles are laying on the sides of the front porch are all wrong looks like they are bunched up and looks uneven, looks bad. What's really Embarrassing you would think Allstate would care there guys cut the siding off my dormer 6 feet up on one side and other side 8 feet up, you see flashing and exposed wood and that can lead to leaking and say I am so sorry and say they will fixed this the right way . There fix for that was to calk it and put wood over it, Are you kidding me! This is how a large business resolves a problem when there guys cut siding, wow! I want to know who in there right mind would cut siding off someone's house and think that's ok? They want to give me Band-Aid fixes on my new roof. I guess that's the way Allstate does business is hiring sub contractors luck of the drawl you might get same people who came to my house to come out to yours. I have a leak with my new roof. My old roof never leaked! The leak now over my dormer and I asked them to come fix the leak in a emailed 1st got nothing back. So then I called them and said yes they got my email they know I have a leak and will have someone call back and that did not happened. The next morning they did send out one of there top guys Igor, there words not mine one of there best guys and he can't fix my leak . He can't find were the leak is coming from. He said he thinks it's coming from down inside the wall and then going down but he can't fix it because he is not sure where its coming from sorry and he is leaving me with a leak, are you kidding me.. Igor could not fix my leak , so I did call Bill the manager to let him know they could not fix my leak and the 1st thing he brought up was you owe us money still and we want our money! I told him I still have a leak and then he started yelling at me like has before and I told him I am hanging up I will not be yelled at any more by you and put it in a email. This is not the 1st time Bill has yelled at me and I felt bullied by him and he has lied to me. I don't trust this company any more and don't feel comfortable dealing with them. Never in my life have I been treated so badly. Right now I am dealing with the BBB. Now he is saying from my BBB complaint I have to let them fix it they have the Right to Cure and for everyone reading this just so you know in NY State does not have a law in place for The Right To Cure. They are lying again. Look it up.. I would not recommend this company to anyone!