Shireen Padhani

Review of Mayfield Toyota

Bought a Toyota Corolla 2017 from the dealership. ...

Bought a Toyota Corolla 2017 from the dealership. Workmanship from this dealership is terrible. It took me 3 visits to get my roof racks properly installed. Then found out the trunk was leaking water. They replaced the weather stripping but forgot to attach the spring or the tention bar back. Trunk fell on my head and those things are very heavy. Also misallighned the trunk. Took it in again. Took them a week to order the part in which is fine but again trunk is misallighned. Hopefully next visit can be the charm for this dealership to get this small issue fixed. I Give them 5 stars in sales. 5 star in customer service. But the workmanship is terrible. Talked to Chris service manager and asked him to mention to his mechanics about this issue and the response was I have 200 vehicles going in and out a day I can't talk to my mechanics. If the dealership can't handle the 200 vehicle a day service with good workmanship then I guess they should slow the business down. Would not recommend getting your vehicle repaired here unless warranty covers it.