Aeryung Oh

Review of Prince Hotel & Residence Kuala...

-As a residence hotel room, there was ample space,...

-As a residence hotel room, there was ample space, which was great for family life.
-You can use the game room, swimming pool, etc., but some guests were uncomfortable with actions such as diving loudly without wearing a swimsuit.
-The quality of the breakfast was very good, but there was a tendency to focus on bread. I wish it could be more diverse
-Despite the online check-in, there was a waiting time of about 1 hour.I received a welcome drink and waited, but in the case of online check-in, if there is a waiting time, it is not convincing (the waiting time is small, Even if you gave it, it takes quite a while because you have to enter your passport number when checking in online)
-Confusion about breakfast policy for accompanying children under 12 years old He said that he had to keep paying even though he showed the capture screen. In the end, there was no additional payment, but it is considered unfair to make the customer worry about the confusion between the official app and the hotel, and if necessary, the application capture screen can be sent.)
-The bedding was in good condition, so I thought I would like to stay again.
-It was a non-smoking room, but cigarette smoke came up whether it was through the toilet or through the passage. Non-smoking rooms need to be reinforced by repairing toilet vents.
-The road to the mall was dangerous and uncomfortable due to the construction in front of the hotel. Since many customers are moving to the mall on foot, reinforcement is required, such as installing a fence so that customers can move safely.
-It was a pity to stay for a short period of time due to the ample space and excellent bedding for the price. It was a hotel I would definitely want to use again the next time I use it. Especially the residence was very good to stay with my family.