Went to buy a cake, and I understand that you shou...

Went to buy a cake, and I understand that you should order ahead but I didn't. Went in and tried to order a cake but they didn't have the size or kind. So I went with all different variables until the guy finally said "oh ya, we can do that". Did this about 4 times, and when I finally eat the cake, it was dry and with flavorless icing.
I'm sure their pastries were great but cakes? Maybe I caught them on a bad day.