We ve been on 1 trip with OAT. It was very enjoyab...

We ve been on 1 trip with OAT. It was very enjoyable. Recently booked another trip with them. I had a 5% credit with them which is being reduced to 3% because we ll be traveling 12 days after the deadline! I can t travel by the deadline because I need a treatment at Dana-Farmer in Boston 2 days before our travel date. The request for an exception was DENIED. We are paying over $13000 and apparently a $225 reduction cannot be negotiated.
How petty are these people!