Ilyse Horgan

Review of Plaza Ford Inc

Our 2013 Ford Fiesta had map lines that were stayi...

Our 2013 Ford Fiesta had map lines that were staying on and the panel was showing that a car door was open. We called Plaza Ford and scheduled an appointment. We bought the car in on a Wednesday morning. We were told that we would have to pay a diagnostic of $119. The car was finished on Thursday by lunch time. They only charged the diagnostic. A wire had come loose in the door panel. AMANDA was awesome. She took each of my 4 phone calls, explained the process, talked to the technician, and was calm on the phone. Thank you for a great experience.