I love Coolray / Mr. Plumber. I have always been t...

I love Coolray / Mr. Plumber. I have always been thrilled with the service we've received, but the renewal process did not go as smoothly this time as I had expected. Perhaps it was just miscommunication but the charge on my credit card was processed a day earlier than agreed upon. So while my overall impression of Coolray is five stars Plus this incident has left me with a 3-star rating. I'm sure that will go right back up to 5..... I look forward to continuing a positive relationship with Coolray / mr. Plumber for a long time.