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I had a recall done on my two back doors on my 201...

I had a recall done on my two back doors on my 2014 Ford Escape. Flash forward two years, the two doors are coming off my car. I drop my car off and explain I really don t want to pay for this. My doors are coming off and I think it might be because of the recall work done on the latches of the doors. They never call me and explain what is happening. Instead I have to pay for one of the doors to be fixed and the other one is going to cost $300. They also accused me of lying about the recall. They said I made it seem like the recall was just done. Uhh no. When I first dropped off the car, I waited forever to try to talk to Josh to help me. They paged him 3 times, and he never came to the front. Perhaps the message got lost in translation, but I never ever said that the recall was just done. Why should two doors be falling off my car? My husband and I have been taking both of our Fords here to get serviced religiously for 6 years, and I m upset. I understand cars wear and tear, but these doors fell off because of the recall. Interior doors shouldn t just fall off of cars, and customers should be treated better. Josh also suggested that my indoor plastic doors came off because I have a child. My son never messed with the door and to imply that a 2-year-old could damage two interior doors is offensive to say the least. Not built Ford tough.

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