j

jody cody

4 years ago

I have never been so insulted in my life.

I have never been so insulted in my life.

These are the words I spoke to my boyfriend, in between tears, after leaving Masterpiece Tattoo.

I went in to get a repair consultation done regarding work I had gotten years ago from another artist that was, honestly, less than professional. I stated that to the first person that greeted us and after taking a brief look at my work, he excused himself to speak to someone in the back. He described my tattoo (A very simple heart with a paw print, commemorating the loss of a beloved childhood dog). An older gentleman then came out and, without saying a word, grabbed my arm to look at the tattoo. He spent the next few minutes berating the quality which I was clearly aware of as I was there trying to fix it. He continued to give us an attitude as he asked what we were looking for but then acting as if we were idiots to make suggestions. I said again I am not a professional so that s why I m here to get some advice. I couldn t wait for him to let go of my arm just so we could leave. He finally blurted out a price and we politely said we would have to think about it and left.

I was simply looking for some assistance to make something that means a lot to me a little more special. I expected to deal with a professional but unfortunately it seems as if I will have to look elsewhere.

**edit

Not only was I disrespected once, in person at this establishment, but yet again with a response on my review. The response is an all out lie suggesting that I was upset about price. No where in my review did it suggest I had an issue with price nor did I say that in person. I am furious as you continue to belittle me and repeatedly refer to my tattoo as done in someone s basement, done in someone s kitchen. You don t know that because I never told you. And it is not even true. How dare you? I came to you for help and you have successfully proven to have the worst customer service I could even imagine. No one deserves to be treated this way. Especially someone going to you for business. Shame on you.

Comments:

No comments