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Puneet Sharma

3 years ago

I like the fact that i am directly dealing with ma...

I like the fact that i am directly dealing with manufacturer. But there are some negatives, like i cant check the bike before buying, have to rely completely on online reviews. Also dont have any authorized service center to be sure that my bike will be serviced as per the company standards.

About the product line, there are not much color options (forget about the likes of Trek Project One). I have to rely on whatever is available. Also there should be questionnaires to suggest customer about choosing the right product. Like i might have gone for Carbon bike than the Aluminum frame. The handle bars are not very comfortable compared to Flat bar dropbars and there are no options as well. Bike specifications on site will not tell you the tyre size you can use on a partcular frame. Also there are no mounting holes for mudguards. Overall, I feel okay but not Happy.

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