Malcolm Blair

Review of Advantage Rent A Car

Roger Hernandez (San Antonio Airport Agent) is a l...

Roger Hernandez (San Antonio Airport Agent) is a liar and a cheat. I asked him how to get the free upgrade on my Advantage App. He informed me that it was unavailable due to being a DOD reservation. He later told me he had many minivans and he would allow me to rent one for free because of the excess. I was later charged $168 extra for the upgrade. If this issue is not rectified, I will be filing a complaint with the Department of Defense and requesting future removal of Advantage from service member use during temporary duty to San Antonio, Texas due to unfair business practices.