This is the first time I have ever written a revie...

This is the first time I have ever written a review. I am doing so because I am so annoyed. I rang to ask how much it would cost to scan a two-page document and save it onto a USB stick. I was told 50c for each page. When I went to pay I was also charged a $5 "downloading" fee. When I asked what was downloaded, they said the file was downloaded onto the stick. I told them I was given a quote for $1 over the phone, expecting them to waive the "downloading" fee, but no such luck. I would have asked a friend with a scanner to do it for me if I'd known it would cost $6. How ridiculous. They also got the pages around the wrong way, so page 1 is now page 2 and vice versa. I will only go back if I absolutely can't avoid it.