K C

Review of Ramada Renaissance Hotel Hong ...

The environment of the room was inexhaustible. Fir...

The environment of the room was inexhaustible. First of all, the lamp was broken, and it was said that it was not repaired the next day; afterwards, the drainage in the bathroom was not smooth, and the corner of the bathroom was dirty (black and green seemed to be moldy). Sometimes the toilet was washed several times before it could be washed down. Alas ... The breakfast buffet has reduced a lot of dishes due to the epidemic situation. I can understand this, but friends who are running for his breakfast may want to consider other hotels. I booked 10 nights through the website, but I decided to check out a few days earlier because of the increase in the number of outbreaks. Negotiations with the hotel for multiple refunds were fruitless, and they refrained from discussing the solution. I told them that fines can be deducted, but they said they didn't want to refund one point. The front desk staff said that they did not have the right to refund, I asked the manager and they said that the manager was not there.
Finally, Ctrip helped back a little.